- 01
- MAR
- 2012
Looking at your interaction models for maximizing value creation
Author: Ioan Brumer - Categories: Collaboration, Supplier Relationship Management

At its core, business is all about people and interactions between them. However, very few organisations put interaction models at the centre of their strategic thinking or their organisational design. They should, because it is a very simple and efficient way to streamline an organisation and develop its interactions both with customers and suppliers so as to maximise value creation. more
- 26
- JUL
- 2011
Upgrading customers: the other side of stakeholder management
Author: Jonathan Webb - Categories: Collaboration, Talent

If staff in other departments don't understand the procurement process, perhaps we can change them? I recently spoke to a senior procurement executive about the possibility of retraining end users – or, in his words 'upgrading customers'. more
- 09
- MAY
- 2011
Procurement GPS: Supply Base Management - procurement as the architect of supply
Author: Ian George - Categories: Collaboration, Supplier Relationship Management, Procurement Strategy

My five-year-old daughter loves the film Robots. We've now watched it so many times that we can lip-sync along perfectly. Big Weld, the factory owner, uses the catchphrase "see a need, fill a need". It's a great concept when taking a customer-centric approach, but when thinking about our suppliers might it be construed as a little reactive? more
- 11
- FEB
- 2011
Governments inching to modernity: public procurement in the slow lane
Author: Jonathan Webb - Categories: Collaboration, Spend Analytics

A recent European discussion paper is setting out the options for a pan-European e-procurement system. But why are governments so far behind the private sector? more
- 07
- JUL
- 2010
Private sector procurement expertise can lower government spend
Author: Jonathan Webb - Categories: Collaboration

In the UK's West country, a joint venture between the private and public sectors is lowering tax-payer buying costs. The Southwest One partnership is a collaborative project between governmental entities and IBM, and is delivering real savings to local community through procurement intelligence. more
